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Labour Hire Company
Question 4 of 6 · the company corner

How do I check a labour hire company’s licence?

Each licensing jurisdiction keeps a register of licensed providers. What each register shows, how it is searched, and what a check does not settle.

General information about the public labour hire licence registers, not legal advice on any particular business.

the contract, and the licence Eight jurisdiction tabs along the licence side: QLD, VIC, SA, ACT, NSW, WA, TAS, NT. A solid tab is a jurisdiction with a licensing scheme; an open tab is one where the source named on it recorded none, at the date that source gives.QLD: labour hire providers must be licensed; the Act commenced on 16 April 2018 (Labour Hire Licensing Queensland).QLDVIC: a labour hire provider must hold a licence, and a host may engage only a licensed provider; the scheme began on 29 April 2019 (Labour Hire Authority).VICSA: licensing extended to all industries from 29 January 2026, with a grace period to 29 July 2026 for newly added industries (Consumer and Business Services).SAACT: the licensing scheme began on 27 May 2021 (WorkSafe ACT).ACTNSW: no licensing scheme in New South Wales (nsw.gov.au).NSWWA: no specific labour hire regulation, as at March 2023 (Commonwealth department consultation paper).WATAS: no specific labour hire regulation, as at March 2023 (Commonwealth department consultation paper).TASNT: no specific labour hire regulation, as at March 2023 (Commonwealth department consultation paper).NT Three schemes with the day each began, and the day South Australia’s was extended to all industries; then the four jurisdictions with none recorded.Licensed: QLD 16 April 2018 · VIC 29 April 2019SA all industries from 29 January 2026ACT 27 May 2021No licensing scheme: NSWAs at March 2023, no specificlabour hire regulation: WA, TAS, NT employment and pay the workplace and its safety same job, same pay,when an order applies the host’s own employee the labour hire company the host business the worker
  1. Question 1: Who employs a labour hire worker, and who pays them?
  2. Question 2: Does a labour hire company need a licence?
  3. Question 3: Can a business use an unlicensed labour hire provider?
  4. Question 4: How do I check a labour hire company’s licence?
  5. Question 5: Who is responsible for a labour hire worker’s safety?
  6. Question 6: What is a “same job, same pay” order?

The four dates on the tabs come from each jurisdiction’s own licensing regulator; NSW’s answer is from nsw.gov.au, and the WA, TAS and NT position is the Commonwealth department’s, as at March 2023.

Eight jurisdiction tabs in two rows: QLD, VIC, SA, ACT, NSW, WA, TAS, NT. A solid tab is a jurisdiction with a licensing scheme; an open tab is one where the source named on it recorded none, at the date that source gives.QLD: labour hire providers must be licensed; the Act commenced on 16 April 2018 (Labour Hire Licensing Queensland).QLDVIC: a labour hire provider must hold a licence, and a host may engage only a licensed provider; the scheme began on 29 April 2019 (Labour Hire Authority).VICSA: licensing extended to all industries from 29 January 2026, with a grace period to 29 July 2026 for newly added industries (Consumer and Business Services).SAACT: the licensing scheme began on 27 May 2021 (WorkSafe ACT).ACTNSW: no licensing scheme in New South Wales (nsw.gov.au).NSWWA: no specific labour hire regulation, as at March 2023 (Commonwealth department consultation paper).WATAS: no specific labour hire regulation, as at March 2023 (Commonwealth department consultation paper).TASNT: no specific labour hire regulation, as at March 2023 (Commonwealth department consultation paper).NT 1 2 3 4 the host’s ownemployee the labour hire company the host business the worker Three schemes with the day each began, and the day South Australia’s was extended to all industries; then the four jurisdictions with none recorded.Licensed: QLD 16 April 2018 · VIC 29 April 2019SA all industries from 29 January 2026ACT 27 May 2021No licensing scheme: NSWAs at March 2023, no specificlabour hire regulation: WA, TAS, NT A key to the four numbers on the drawing: 1 pay, 2 safety, 3 licence, 4 same pay.1pay2safety3licence4same pay

The dashed line beside the worker is the same pay line: when an order applies, the pay must be at least the rate the host’s workplace instrument gives its own employees.

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The company corner

  • Queensland’s register of licensed labour hire providers lets a user check whether a provider is licensed or find a licensed one.
  • Victoria’s register lists all licensed labour hire providers in the state.
  • South Australia’s page points hosts to the licensed labour hire provider register to make sure they are using a licensed provider.
  • The ACT’s public register sits on the WorkSafe ACT website, and the release that marks its start says the register lets businesses, workers and the community verify a licence’s details.

The registers in one table

Each register read the same way, so what one shows and another leaves out can be seen at once.

The registers, one row each
RegisterWhat it showsHow it is searched
QLD · The register of licenseesLicensed labour hire providers, with a separate pending applications list. Online, to check whether a provider is licensed or to find a licensed one.
VIC · The Labour Hire Licence RegisterAll licensed labour hire providers in Victoria: filters show licences that are licensed, expired, suspended, cancelled or refused. By provider, with a subscription that notifies of changes to a licence’s status.
SA · The CBS Public RegisterWhether a labour hire provider is licensed. Online, from the Consumer and Business Services pages.
ACT · The public register on the WorkSafe ACT websiteThe details of licensed businesses, so a licence’s status can be checked before engaging them. Online, by workers, businesses and the community.

What a register entry shows

On Victoria’s register the states a licence can be in include licensed, expired, suspended, cancelled and refused.

Applications show too: Victoria lists the licence applications being assessed, and an objection to an application can be lodged within 14 days of notice of it being published.

A register entry is a status check. WorkSafe ACT’s 2021 release puts the register’s purpose as letting workers, businesses and the community check a provider’s licence status before engaging with them.

South Australia’s process has its own windows: an objection is lodged with Consumer and Business Services in writing within 14 days of the application being published, and the applicant gets 14 days to respond.

What a register does not settle

A pending application is not a licence: Queensland’s page notes a user cannot engage a provider whose application is still in process; the provider must hold a current licence.

South Australia’s page adds that where a provider is waiting on a decision, the host can ask for the email that acknowledged the application.

Victoria’s page covers renewals: a renewal appears on the public register once lodged, and the current licence stays active while the renewal is assessed.

When the check matters

The check belongs to engaging a provider: Victoria’s checklist says to check the register when engaging a new provider, and to confirm the company offering services is the business named on the register.

Victoria’s checklist also suggests reaching the provider’s nominated officer through the register’s contact details, so a host can satisfy itself who the licensed provider is.

The host business’s own duties are the subject of the question about using an unlicensed provider.

Where the official words are

Queensland’s register lines are Labour Hire Licensing Queensland’s, Victoria’s are the Labour Hire Authority’s, South Australia’s are Consumer and Business Services’, and the ACT’s are WorkSafe ACT’s. All were read on 13 October 2026.

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